Terms of Service

Welcome to VID CREO (the "Service"). These Terms of Service ("Terms") are a legal agreement between you and VID CREO. By creating an account or using the Service, you agree to these Terms. If you do not agree, please do not use the Service.

1. The Service

VID CREO lets you generate images, videos, voiceovers and other media using third-party artificial-intelligence models. You create content by buying credits and spending them on generations.

2. Eligibility & accounts

You must be at least 18 years old, or the age of majority where you live, to use the Service. You are responsible for keeping your login details secure and for all activity under your account. Provide accurate information when you sign up and keep it current.

3. Credits & payments

• Credits are a prepaid balance used to pay for generations. Prices for each tool and model are shown before you generate.
• Payments are handled by third-party payment providers and are subject to their terms. We do not store your full card or banking details.
• Credits have no cash value, are not transferable, and cannot be exchanged for money except as described in our Refund Policy.
• If a generation fails for a technical reason, the credits for that generation are returned to your balance automatically.

4. Your content & ownership

You are responsible for the prompts, images and other inputs you provide, and for how you use what you create. Subject to these Terms and the underlying AI providers' terms, you own the content you generate and may use it for personal or commercial purposes. You confirm you have the rights to any material you upload.

5. Acceptable use

You agree to use the Service lawfully and to follow our Acceptable Use Policy. We may remove content, suspend or terminate accounts, and refuse service for violations, without refund where permitted by law.

6. Third-party AI models

Generations are produced by third-party AI providers. Output can be inaccurate, unexpected, or similar to content created by others. We do not guarantee that output is unique, fit for a particular purpose, or free of third-party rights, and you are responsible for reviewing it before use.

7. Availability

We work to keep the Service running smoothly but do not guarantee uninterrupted or error-free operation. Tools, models and prices may change, be added, or be removed at any time.

8. Disclaimers & limitation of liability

The Service is provided "as is" and "as available" without warranties of any kind. To the maximum extent permitted by law, VID CREO is not liable for any indirect, incidental, or consequential damages, and our total liability is limited to the amount you paid for the credits involved in the claim.

9. Termination

You may stop using the Service at any time. We may suspend or close accounts that breach these Terms or the law. Sections that by their nature should survive termination will continue to apply.

10. Changes to these Terms

We may update these Terms from time to time. Material changes will be reflected by the "Last updated" date above. Continued use of the Service after changes take effect means you accept the updated Terms.

11. Contact

Questions about these Terms? Email us at [email protected].